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Most network maps are static snapshots. Social System Maps evolve over time—just like the people and relationships they represent.

sumApp Features by Tier

Estimated reading: 6 minutes 98 views Contributors

Tier I – free

Up to 3 projects| max
1,500 people/project

    • Kumu-Ready data structure
  • Multiple data output formats
    • .csv
    • .json
    • Live .json link (data automatically feeds into Kumu, so you map is always up-to-date)
  • Connections stay in place as long as you have the project open – they can simply be updated by members periodically as relationships change
  • Single-mode connections:
    • One series of options you define
    • Only one option can be selected
      • i.e. ‘I know this person’, ‘I share ideas with this person’, ‘I work with this person’ (select one)
  • Names, emails, & segments can all be edited after App is launched
    • Can include up to 3 emails per member
  • More people can be added to the population after App is launched
  • Automated invitation emails
    • 3 types of email-templates (you can edit all to suit your needs)
      • First time invitation
      • After new members have been added (asks people to show ties to new people, not do the whole survey & re-do all the existing ties) (goes to people who have already been invited in the past)
      • Reminder re: deadline.
  • Downloadable status report
    • Includes each person’s link – enable influencers to reach out personally & provide the link to members
  • Short ‘Bio’ field & photo import – show in member tiles to aid recognition
  • Pulls in gravatars if people have Gravitar accounts
  • Connection panel can filter on segments, or sort on
    • Name,
    • Segment,
    • Recent additions,
    • Reported connection strength
    • Tier I only has a single connection question
  • Kumu map can be embedded into 4th ‘Map’ tab of the front-end member interface, enabling members to see and interact with the map right from sumApp.
  • Data can be time-tagged (within limits imposed by browsers & Kumu). Enables you to track changes to your network over time.
  • Projects can be moved from one account to another (submit a ticket or contact Christine)
  • Member Merge function. Enables you to combine accidental duplicate members w/o losing their connections. 
  • Opt-in form – enable members to share a link with others so they can opt into the map.
    • Can approve members before they’re added to the map
    • Can include segment options in opt-in form
  • ‘Send me my link’ Form – enables the sumApp project administrator to send any existing map member their sumApp map link my email.
  • Option to make a ‘Terms of Agreement’ acceptance mandatory.
  • Members can update their own names, emails, and preferences in ‘My Preferences’
  • Basic Activity log

If you need to transfer a project to another user – contact us to implement the move

Tier II – $15/month

Per project – bulk pricing for more projects and 20% off for annual subscription up to 1,500 people/project

Everything in Tier I, plus:

  • Updated Survey form
    • Protected fields – select specific fields to remove from the json output, making them completely unavailable in Kumu. They can only be downloaded in the .csv export.
    • Conditional fields – shows different questions based on earlier answers (sometimes called ‘branching’)
    • HTML elements – you can now add additional texts, links, images to the body of the survey
    • Currency field – you can select currency type
    • Drop Down field (called ‘select’ in sumApp) – Now autofills guesses. You can now select multiple options.
    • Fields can be hidden from the survey – for instance if you want to continue to visualize old data, but don’t want anyone to update it.
    • Fields can be disabled – if you want to show data you already have, but don’t want members to edit it (for instance, cohort labels)
    • More display options – such as label position/label hiding, tooltips, etc. You can use CSS to further decorate survey display.
    • Better input validation
    • Can differentiate labels and values – can have long descriptive labels for survey clarity, but have succinct values to that present more clearly in a map.
    • You can create calculated values – a number field based on a calculation of other fields – requires javascript code.
  • Can choose to show survey or not
  • Can downgrade to Tier I when project isn’t active to save $, 
  • Survey data will be retained & editable again when returning to Tier II.
  • Updated Connections survey
    • You have the same updates as in the updated survey
    • Tier II only has a single connection question
  • Live link stays active
  • Kumu map can be embedded into 4th ‘Map’ tab in front end user interface, enabling members to see and interact with the map right from sumApp. 

Tier III – $33/month

Per project – bulk pricing for more projects and 20% off for annual subscription | max. 1,500 people/project

Everything in Tier II, plus:

  • Multi-Modal connections
    • You can use as many questions regarding relationships as desired
    • Same field types as survey
  • Can import pre-gathered data, which shows up pre-filled in the survey and can be edited by members.
  • Mailchimp API

Caution:

  • Tier III accounts cannot be downgraded to any lower Tier. Projects can be deleted or the project data can be archived for later retrieval up to one year, but once archived the project-specific sumApp interface cannot be resurrected
  • Projects in a Tier III account can only be moved into other Tier III or Tier IV accounts, they cannot be moved into Tier I or Tier II.
  • If a Tier III account is moved into a Tier IV account, it will permanently remain a Tier IV project.

Tier IV – $45/month

Per project – bulk pricing for more projects and 20% off for annual subscription | max. 1,500 people/project

Everything in Tier III, plus:

  • Language can be revised to suit organizations, programs, teams, etc. instead of individuals
  • ‘Custom Filter’ option.
    • Project administrator can choose one checkbox survey question to function as an extra filter (similar to ‘segment’ filter) on the member panel, enabling members to filter based on other member’s responses to that question.
    • When custom filter option is in use, project administrator can send emails to selected sub-groups based on response to the custom filter question responses
  • The first ‘ranking’ connection question responses can be migrated from one project into another
    • If you have multiple projects with overlapping populations, you can save members time by copying their connections from one project into another project. 
    • If you use a different set of ranking options on the 2 projects, you can map which option type should be moved into each of the other options.
    • It won’t import all the connection questions if you’re using multiple questions.
  • Dual Element‘ linkage available, enabling you to link an ‘Organizational’ project to a ‘Person project’:

Caution:

  • Tier IV accounts cannot be downgraded to any lower Tier. Projects can be deleted or the project data can be archived for later retrieval up to one year, but once archived the project-specific sumApp interface cannot be resurrected
  • Projects in a Tier IV account can only be moved into other Tier IV accounts, they cannot be moved into a Tier I, Tier II or Tier III account.

Pricing Table

 

Tier I

 

Tier II

 

Tier III

 

Tier IV

 

Cost

Monthly

Annual

Monthly

Annual

Monthly

Annual

Monthly

 Annual

1 Project

$0

$0

$15

$144

$33

$317

$45

$432

3 Projects

$0

$0

$38

$360

$83

$792

$113

$1,080

5 Projects

NA

NA

$53

$504

$116

$1,109

$158

$1,512

10 Projects

NA

NA

$83

$792

$182

$1,742

$248

$2,376

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sumApp Features by Tier

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CONTENTS

The Technical Process

The Social Process

Steps to Add Members on the ‘Manage members’ page

Follow the steps below to learn how to add a new member from the ‘Manage members

Steps to Add Members via CSV Upload in sumApp

If you have a list of members to add to your sumApp project, follow the steps be

Steps to Manually Add a Member in sumApp from Add Members Page

To manually add members to your sumApp project, follow the steps below. 1. Choos

The New ‘Member Activity Logs’

Why It’s Helpful Use the Member Activity Log when you want to understand: Whethe

Canceling Your Subscription on sumApp

    1. Scroll to the bottom of the page and click “Manage your subscription”. 2.

Downgrading Your Subscription to Tier I

1. From “My Account” scroll down to the bottom of the page to ‘Change subscripti

Choosing a Subscription Plan and Number of Projects

1. From the “My Accounts” page, navigate to the bottom of the page to the “Chang

Accessing the ‘My Accounts’ Page and How to Update Your Account Information

1. “My Projects” page of your sumApp account, navigate to the left-hand menu. 2.

My Account and Billing

Managing your Account Settings and Subscription Plans The ‘My Account’ tab is wh

Article 8: Containers, Differences, Exchanges

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