How to Re-Order Your Survey Question Options (temporary work-around available in Tiers III & IV only)

There’s one place where sumApp is not yet as flexible as it should be, if we’re to truly enable rapid-cycle reflective learning – and that is in re-ordering the survey question options.

Say you’ve manually input all 50 states into a select field, opened the survey – and then realize you should have included Puerto Rico and didn’t. You need to go back and add it. As you can imagine, we’ve run into a whole range of examples like that, where you need to change or add some options, and leaving them in the chronological order they were added is a bad idea.

And right now, in sumApp – that’s just too bad, you’re stuck with the order you have. UNLESS you’re using Tier III or IV.

So First –  We’re working on it – it’s high on the priority list. We didn’t intend to trap you in this way, it just sort of happened (haha).

Second – There IS a (somewhat tedious, but do-able) work-around you can use in Tiers III & IV if you can’t wait for the fix.

How to do the work-around?

• Get familiar with the instructions for loading pre-existing data and the impact on the survey from loading pre-existing data
• Set up the headers according to the instructions.
  • To keep things simple, only set up the .csv to include the necessary fields and the question whose options you’re trying to re-order.
• Put the options in the desired order in the question header in the .csv.
• Load the .csv in Setup > Add Members.

Let us know if you have more questions.

We’ll announce when the option-ordering function has been implemented.