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Tier Differences in The Survey Builder

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The Survey Editor will be slightly different, depending on which Tier you’ve subscribed to:

Read more about the thinking that went into the different Tier accounts

Read more about the sumApp features in each Tier

Tier I

Tier I doesn’t include the survey option, so if you account has downgraded to Tier I, you won’t be able to select ‘Edit Survey Form’ from the Manage button in the Project list or from ‘Create Survey’ in the upper project menu.

If you previously had a Tier II project, in which you set up a survey and gathered survey input, your data still exists in sumApp. You can subscribe to Tier II for as long as you need to have your survey open again, gather your data, and then revert back down to Tier 1 again if desired.

How to upgrade your account

Tiers II & III

Tier II & III have the most basic survey format. All tiers have the same survey fields, and the same options within the survey fields.

The one thing you don’t have in a Tier II or III account is the Custom Survey Filter.  That checkbox in your Field Editor Dialog Box – #9 in the image below – WON’T show.

Tiers IV

The one difference you’ll see in the survey builder if you have a Tier IV account is that you have access to the Custom Survey Filter feature.

The Field Editor Dialog Box  – as in the image below – WILL have #9.

Read more about how to use the Custom Survey Filter.

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Tier Differences in The Survey Builder

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CONTENTS

The Technical Process

The Social Process

Steps to Add Members on the ‘Manage members’ page

Follow the steps below to learn how to add a new member from the ‘Manage members

Steps to Add Members via CSV Upload in sumApp

If you have a list of members to add to your sumApp project, follow the steps be

Steps to Manually Add a Member in sumApp from Add Members Page

To manually add members to your sumApp project, follow the steps below. 1. Choos

The New ‘Member Activity Logs’

Why It’s Helpful Use the Member Activity Log when you want to understand: Whethe

Canceling Your Subscription on sumApp

    1. Scroll to the bottom of the page and click “Manage your subscription”. 2.

Downgrading Your Subscription to Tier I

1. From “My Account” scroll down to the bottom of the page to ‘Change subscripti

Choosing a Subscription Plan and Number of Projects

1. From the “My Accounts” page, navigate to the bottom of the page to the “Chang

Accessing the ‘My Accounts’ Page and How to Update Your Account Information

1. “My Projects” page of your sumApp account, navigate to the left-hand menu. 2.

My Account and Billing

Managing your Account Settings and Subscription Plans The ‘My Account’ tab is wh

Article 8: Containers, Differences, Exchanges

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