Our Docs

Our Docs

Did You Know?

A Social System Map isn’t just a product—it’s a practice. It grows with your network, deepening insight and supporting action.

The Storytelling Carrier: Weaving Meaning Throughout the Mapping Project

The Storytelling Hat is worn across the whole Social System Mapping journey — from the first stirrings of “why map?” to the quiet ripples of insight long after a view is shared. Storytelling isn’t extra — it’s how meaning moves.…

The Envisioning Mode

The Envisioning Phase simply means – everything that needs to happen to get a project underway – before there is something meaningful to look at. If a map doesn’t yet exist for a specific group, and you want the group…

sumApp Content Development

There are 7 content items that the Visionaries/Advocates should provide to the Technician(s) for them to get started on the Mapping Phase of a project. You COULD leave some of this to the Tech, but you’ll rarely find it’s the…

The Mapping Phase: The Technician Carrier

Once the vision is seeded and the design begins to take form, we enter the Mapping Phase — the part where that vision gets translated into structure. This is where the Technician Carrier comes into play. This role isn’t just…

It Takes a Social System to Map a Social System

Social System Mapping is an art of collaborative process — requiring at least four distinct mental orientations: Visionary, Technician, SenseMaker, and StoryTeller. This piece explores how each Hat contributes, how they interface, and why embracing cognitive diversity is key to…

The SenseMaker Carrier

Isn’t SenseMaking the Same as Envisioning? Not at all!   The Visionary sees what’s possible and catalyzes others to build toward it.   The SenseMaker helps people work with what’s been built – learning to read it, question it, and…

The Technician Carrier

Is Technician The Role You Fill In AN SSM? The Technician or Technicians are generally not catalysts, they’re geeks. They’re the ones who think fiddling in Kumu is fun, who like learning a little code here & there, who have…

The Four Mapping ‘Carriers’

A Social System Mapping project thrives when four Thinking Hats are present: Visionary, Technician, SenseMaker, and StoryTeller. Each brings a distinct mental style — and it’s the dance between them that brings a map to life.

The Visionary Carrier

Are You An SSM Visionary? The person or persons wearing the Visionary carrier are generally the catalysts that get a Social System Mapping project started. They convince network decision-makers to support the project. They help key network members define the…

Social System Mapping Principles

The original network visualization tools (as well as, perhaps, the underlying scientific research goals they were designed to serve) imposed constraints on a Social Network Analysis project that no longer apply when using sumApp and Kumu together. These new tools…

sumApp Member View | Connections Page | Filter by Segment

1. Click “Connections” to find members you want to add a connection

Steps to Manually Add a Segment in sumApp from ‘Manage Members’ Page

1. From ‘My Projects’, select the ‘Manage’ drop-down for

Manage Invitations

See a list of all members in your project. Send an invitation email to your memb

Use ‘Manage’ Button to Access All Your Project Pages

Click ‘Manage’ button to access your project management pages. Edit

Delete a Project

A project you no longer need can be: Deleted completely Deletion is not reversib

Manage Your Subscription

Cancel your subscription. Return to sumApp. Remove a payment method. Add a payme

Editing a Member Record

Once a member has joined your Social System Map, either the member can edit thei

Editing a Member Record as a Map Member from ‘My Preferences’

1. From your project profile, click ‘My preferences’. 2. Make change

sumApp Member View | My Preferences

Add Members

Placeholders – Unpublished Folder

The Storytelling Mode

Chat Icon Close Icon