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A Social System Map isn’t just a product—it’s a practice. It grows with your network, deepening insight and supporting action.

Frequently Asked Questions

What is Social System Mapping? Social System Mapping is an expanded version of Network Mapping that is emerging from the increased functionality of the combination of sumApp and Kumu. It’s a mash-up of system mapping, social network mapping, asset mapping,…

sumApp Overview

If you’d like a little orientation to sumApp, this 57 second video should help! yes (sumApp has been significantly updated since this video was made but we still think it will give you a good sense of what’s going on, and you can…

Intro to Member Views

The Member View is the interface that your members will engage with. You – as the sumApp Administrator will be able to customize the member view, in varying degrees, depending on your Tier (learn more about Tiers). While preparing your…

sumApp Member View | Map Page

The Map Page allows you to embed your Kumu map back into the sumApp interface. This enables your members to see what they’re contributing to as they submit their data, have nearly instant satisfaction, find relationships they’ve missed and easily go back…

Custom Survey Filter | Tier IV

Sometimes the segment filter on the connections page just isn’t enough. Your population is huge and you need another variable to help members filter the whole list down to a manageable number. In that case – in a Tier IV…

Understanding Connections in the Social System Mapping Context

The Connections Page of the Member View represents the key functionality of sumApp, enabling network members to show their relationships on the map in Kumu, and to keep the map as up-to-date as possible with as little effort as possible – while at…

sumApp Member View | Bio Page

The Bio page is the first page your members will see when they click on the link included in their sumApp invitation email. It is meant to help orient your members to the project’s process and purpose and give each…

sumApp Member View | Connections Page

Purpose of the Connections Page The Connections Page represents sumApp’s core functionality. It was designed to enable members to: All of which serve the ultimate goal of enabling them show their relationships on the map in Kumu, and to keep the map…

Importing Connections from Another Project | Tier IV

Many of our customers work with different networks that have overlapping members. It is usually the case that each network will be managed in a separate sumApp project, be shown in it’s own Kumu map and have different kinds of…

Introduction to The sumApp Data Management Tab

The sumApp Data Management Tab enables you to: The Three Ways of Getting Your Data Into Kumu Understanding the Connection Import

sumApp Member View | Connections Page | Filter by Segment

1. Click “Connections” to find members you want to add a connection

Steps to Manually Add a Segment in sumApp from ‘Manage Members’ Page

1. From ‘My Projects’, select the ‘Manage’ drop-down for

Manage Invitations

See a list of all members in your project. Send an invitation email to your memb

Use ‘Manage’ Button to Access All Your Project Pages

Click ‘Manage’ button to access your project management pages. Edit

Delete a Project

A project you no longer need can be: Deleted completely Deletion is not reversib

Manage Your Subscription

Cancel your subscription. Return to sumApp. Remove a payment method. Add a payme

Editing a Member Record

Once a member has joined your Social System Map, either the member can edit thei

Editing a Member Record as a Map Member from ‘My Preferences’

1. From your project profile, click ‘My preferences’. 2. Make change

sumApp Member View | My Preferences

Add Members

Placeholders – Unpublished Folder

The Storytelling Mode

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