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Paradigms are like lenses: shift them, and suddenly new patterns come into focus. That’s the power of Social System Mapping.

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What is Social System Mapping?

Social System Mapping is an expanded version of Network Mapping that is emerging from the increased functionality of the combination of sumApp and Kumu. It’s a mash-up of system mapping, social network mapping, asset mapping, stakeholder mapping and more.   It is one lens on the new visual language that is developing out of the intersection of data-visualization, network science and systems thinking. We hope it can become a tool as useful to understanding and engaging with the invisible dynamics of human networks and systems, as geographical mapping is to understanding and navigating the physical world.   

But mostly it is a ‘sensitizing’ tool. An interface that increases our sensitivity to the players, resources, and forces in the systems we’re trying to transform, with the focus on relationships and interconnections.   It requires a whole lot of us to learn and then teach the new language. We invite you to be part of that effort.

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What is Social System Mapping?

Social System Mapping is an expanded version of Network Mapping that is emerging from the increased functionality of the combination of sumApp and Kumu.
It’s a mash-up of system mapping, social network mapping, asset mapping, stakeholder mapping and more.
 
It is one lens on the new visual language that is developing out of the intersection of data-visualization, network science and systems thinking. We hope it can become a tool as useful to understanding and engaging with the invisible dynamics of human networks and systems, as geographical mapping is to understanding and navigating the physical world.
 
But mostly it is a ‘sensitizing’ tool. An interface that increases our sensitivity to the players, resources, and forces in the systems we’re trying to transform, with the focus on relationships and interconnections.
 

It requires a whole lot of us to learn and then teach the new language. We invite you to be part of that effort.

What is the Purpose of Social System Mapping?

The purpose of social system mappingis to catalyze system transformation. To facilitate more, better, faster system-shifting, healing, generative, restorative wisdom among change-makers.

What is sumApp?

sumApp is a specialized survey tool designed to gather data directly from network members about their relationships to others in the network. sumApp exports that data into the format required by Kumu.io (a separate data-visualization platform, not owned or influenced by sumApp or Greater than the Sum) to use in creating an interactive visualization (or ‘Map’) of the data.
 
It was designed to be more user-friendly than other SNA tools, to be ‘evergreen’ (i.e. perpetually updatable) and usable with large populations (up to 1,500).
 
Data gathered by sumApp can be downloaded to your desktop or linked directly into Kumu.io to automatically update the map as your network members submit their data.
 

The relatively new, more versatile and dynamic combination of sumApp and Kumu has enabled a new kind of mapping to emerge. We call it Social System Mapping.

What is Kumu?

We Love Kumu!
Kumu is an online, interactive, network graph visualization tool. It can be used to make all kinds of maps, such as:
  • System Maps
  • Social Network Analysis Maps
  • Social System Maps
  • Stakeholder Maps
  • Asset Maps
  • Mind Maps
  • Value Maps
Personal accounts using public projects are free. Private projects have a slight cost. Organizational accounts enable complex permissions and have other cool features.

You can learn more about Kumu here.

Why Did We Develop sumApp?

When we began making network maps, the tools available didn’t give us what we needed to do what we had in mind. Kumu was a big step forward, but it left a gap in the data-gathering, data-structuring category. The problems were:

  1. Existing social media tools all had shortcomings:
    1. You can’t limit your Facebook connections to be just those relevant to your network (well, not without a lot of code). And who says FaceBook is even where you connect with your change network?
    2. Same for LinkedIn, even more so.
    3. Neither LinkedIn nor Facebook enabled you to distinguish the degree of connectedness (when we DID use LinkedIn, before building sumApp, and got a lot of complaints about how irrelevant many LinkedIn connections are. LinkedIn was simply misleading for a whole lot of reasons.
    4. Lots of communities we work with never touch LinkedIn – so whole communities would look non-existant on a map sourced by LinkedIn data (not good! We didn’t even get complaints about that, just lots of disgusted looks)
    5. About 2 years into our practice, LinkedIn closed down their API, so we could no longer pull their data anyway – they recognized the dollar value and sold data access to the highest bidders
    6.  
  2. Existing SNA tools were expensive & you couldn’t even trial them without contacting the owners.
  3. Existing SNA tools also didn’t have the most user-friendly interfaces – you could only use them effectively with what we considered small-ish populations (no more than a couple hundred). (we had a client that wanted to map 1,200 – so that was our target when designing an interface)
  4. Normal survey tools output the data in a format that is nearly impossible to wrangle into the right shape to be read by Kumu or any other SNA tool.
We needed a tool that solved all those problems, and there just wasn’t anything available that came even close. So at the persistent nudging of our dear friend, Michael Bischoff, who had initiated the Social Innovation Lab in Minnesota, we decided to build what we needed ourselves.
 
We’re still working on it.

And we invite you to be share your ideas about it.

What is Greater than the Sum?

Greater than the Sum was birthed by the marriage of Christine Capra and Tim Hanson. We combined Christine’s interests in self-organizing in human systems and data visualization, added Tim’s interest in data-wrangling and lightweight coding (with the purpose of keeping Christine happy), and began a practice aimed at the spot where visualizing data provides feedback for system change.
 

We started out doing a range of evaluation – survey – data viz kinds of projects but soon gravitated toward network mapping.

Greater than the Sum is a company started by Christine Capra & Tim Hanson. We developed and continue to improve the sumApp network-data-gathering tool and we create custom Social System Maps for clients using sumApp, Kumu, and other, externally-soured data-sets. We generally serve clients in partnership with network and systems-change consultants and evaluators.
 
Tim tends to stick to wearing the Technician Hat. He is a master at Kumu, can create VBA or JavaScript to wrangle any data-set, and as many data-sets as needed – automatically. He’s the guy to go to when something breaks.
 
With client work, Christine mostly wears the Technician Hat as well. But as a leading visionary in an emerging field, she focuses on helping to catalyze the tools and practices of those wearing the Visionary Hat and the SenseMaking Hats. Christine also convenes a community of practice around the emerging field of Social System Mapping.
 
We both help to support a network around Social System Mapping for system-change agents, evaluators, and movements.
 
We know how much greater we are together than the sum of what we are separately, and our vision is that the ‘greater than’ dynamic is repeated, scale-wise, outward, through everything we do, creating a new field of practice that enables all of us together to accomplish much more than we would as separate parts.
 

Although we’re all about data – we see our work as contributing to the emergence of a new visual language. One that we hope will one day be as commonly understood and used as geographical maps. A language that will enhance our understanding of human systems and enable us to adapt and transform faster and less traumatically than we are currently able.

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CONTENTS

My Account and Billing

Article 8: Containers, Differences, Exchanges

Article 7: Pattern Spotting

This is the seventh article in my 8-week series exploring foundational systems t

Article 6: Attending to Our Attention

This is the sixth article in my 8-week series exploring foundational systems thi

Article 4: The Stacey Matrix

Understanding Contexts for Creating Generative Conditions This is the fourth art

Using the ‘Send me my link form’

This article walks through what to do if a map member loses their personal sumAp

Article 5: Navigating Complexity — The HSD Theory of Change

As mappers, we’re always grappling with complexity. Networks don’t behave like m

Article 3: Complex Adaptive Systems: Patterns & Paradigms Naturally Shifting

Why do systems revert to old patterns even after successful change efforts? The

Article 2: Systems Thinking and Paradigms

Why does change feel so elusive, even when there's abundant good will? The answe

Article 1: Systems Thinking Starts in Our Minds

Why do we get stuck even when our hearts are in the right place? Systems thinkin

Deepen Your Systems Practice — Systems Thinking Academy for sumApp Users

Working on a social system mapping project? The technical aspects of using sumAp

Systems Thinking Trail Guide Series

Frequently Asked Questions

What is Social System Mapping? Social System Mapping is an expanded version of N

Recently Updated: The Living Trail

Been here before? Welcome back, map-walker. This page is your compass for what’s

sumApp Overview

If you’d like a little orientation to sumApp, this 57 second video should

Networkism – The New Cultural Meme

In a March 2015 TED Talk, data visualization researcher Manual Lima explores wha

Intro to project set-up

Envisioning

Project Data-Management

Project Launch

Project Set-Up

Principles

Four Hats

Account Info

Intro to Social System Mapping

Pre-existing Data

Define Settings

Time Tags

Add Members

Manage Invitations

Define Email Templates

Manage Members

Define Opt-In Form

Intro to Mapping

Designing the Input Tools

The Advocates

Sharing the Vision

Edit Connection Options

Edit Survey Form

Import Connections

Intro to Data Management

The Storytelling Hat: Weaving Meaning Throughout the Mapping Project

The Storytelling Hat is worn across the whole Social System Mapping journey — fr

Member Views

Accounts and Tiers

Intro to sumApp

SenseMaking

Kumu

Getting Started

sumApp

Intro to Social System Mapping

Mapping

Envisioning

Getting Started

SenseMaking

We Made a Social System Map – Now What Do We Do With It? Social System Map

Adding Pre-existing Data: Preliminaries

A preliminary video on what to expect when adding pre-existing data to a sumApp

Opt In Form

Are you starting a new mapping project? The Opt In Form is one way to help get n

Intro to Member Views

The Member View is the interface that your members will engage with. You –

StoryTelling

This article is in \’placeholder\’ phase. If you need this info soon

sumApp Member View | Map Page

The Map Page allows you to embed your Kumu map back into the sumApp interface. T

Importing Connections from Another Project | Tier IV

Many of our customers work with different networks that have overlapping members

The Status Report

The ‘Status Report’ in sumApp helps you access a CSV file with all o

How To Insert The Live JSON Link Into Kumu

How To Add “Relative” Links To Views In The Side Panel

An Absolute link is a full URL:  https://kumu.io/HSDInstitute/hsdnetwork#home/in

How the Segments Work in the Members Connections View

sumApp Member View | Survey Page

The member view survey page is almost completely defined in the Survey Editor. F

Approaches to Mapping People AND Organizations

A network is often made up of a combination of organizations and individuals &#8

Understanding Your Data Flow Options

sumApp is a tool designed to GATHER your network data in an easy, user-friendly

Download Data

This article is in \’placeholder\’ phase. If you need this info soon

Data-Flow Option #3) Link Into a Google Sheet then Link Google Sheet into Kumu

If you want to incorporate data gathered from sources other than sumApp, or make

Accounts Needed for Social System Mapping

Social System Mapping involves the use of two online platforms, sumApp and Kumu.

Map Literacy – Example #1

Just to see what I mean by mapping being a ‘language’ – watch

Networkism – The New Cultural Meme

In a March 2015 TED Talk, data visualization researcher Manual Lima explores wha

It’s a New Language That is Emerging

I like to say that Social System Mapping is one genre in a new visual language t

It Takes a Social System to Map a Social System

Social System Mapping is an art of collaborative process — requiring at least fo

The SenseMaker Hat

Isn’t SenseMaking the Same as Envisioning? Not at all! People often think

The Technician Hat

Is Technician The Role You Fill In AN SSM? The Technician or Technicians are gen

The Four Mapping ‘Hats’

A Social System Mapping project thrives when four Thinking Hats are present: Vis

The Visionary Hat

Are You An SSM Visionary? The person or persons wearing the Visionary hat are ge

sumApp Pricing Table

  Tier I   Tier II   Tier III*   Tier IV*   Cost Monthly Annual Monthly Annual M

sumApp Features by Tier

Tier I – free Up to 3 projects| max 1,500 people/project Kumu-Ready data s

How To Upgrade Your Account

If you already have a sumApp account (including an old trial that has been downg

Cancelling Your Account or Downgrading to Tier I

All sumApp account set-ups start at Tier II for a free trial month. No credit ca

The ‘Meet Them Where They’re At’ Principle

This is related to the Show Don’t Persuade principle, and it’s about

Understanding the Relationship Between sumApp and Kumu

Kumu is an online platform that visualizes data in network graph format.  A pers

Member Views and Admin Views

Just as with most survey tools – sumApp has two layers of users who engage

How to Start Mapping – Create a Pilot/Prototype Map

Social System Mapping means that: All of this makes it hard to know where to sta

How to Merge a Member with Multiple Profiles into a Single Profile

Data-Flow Option #1) Download to Desktop – Upload to Kumu

When we first developed sumApp, this was the only way to get data into Kumu. We&

Data-Flow Option #2) Live Link from sumApp to Kumu

This is by far the simplest and most popular option among sumApp users.  Read ab

Introduction to The sumApp Data Management Tab

The sumApp Data Management Tab enables you to: The Three Ways of Getting Your Da

Using the Graph Commons data output

sumApp now works with both Kumu AND Graph Commons! Graph Commons is an Open Sour

How to Hide sumApp Fields in Kumu

The Envisioning Phase

The Envisioning Phase simply means – everything that needs to happen to ge

The Advocate Team

In an ideal world, there would be a core group of early adopters – advocat

sumApp Content Development

There are 7 content items that the Visionaries/Advocates should provide to the T

Turning Data-Flows Into a Practice

Moving data around is by far the most confusing, time-consuming, mind-numbing pa

The Mapping Phase: Wearing the Technician Hat

The Mapping Phase is where vision takes shape. Wearing the Technician Hat means

The Project List

Project List Page The project list gives you an overview of your projects and ac

Social System Mapping Principles

The original network visualization tools (as well as, perhaps, the underlying sc

The ‘Show Don’t Persuade’ Principle

One of my first insights into this kind of project is that ‘network mappin

Impact on Survey When Loading Pre-Existing Data | Tiers III & IV

Tiers III & IV enable you to incorporate data about your members that you&#8

The Create Survey Workspace

Tiers II, III & IV include a survey / member profile.  You customize your su

How to Re-Order Your Survey Question Options (temporary work-around available in Tiers III & IV only)

There’s one place where sumApp is not yet as flexible as it should be, if

Tier Differences in The Survey Builder

The Survey Editor will be slightly different, depending on which Tier you’

Changing Survey Questions and Options

sumApp was designed to enable you to test, reflect, learn, adapt and iterate thr

Custom Survey Filter | Tier IV

Sometimes the segment filter on the connections page just isn’t enough. Yo

Planning for Kumu When Defining Field Types

Most surveys aren’t designed with complex data-visualization in mind, so e

Connection Options | Tiers I & II

You can change your options in Setup > Define connection options  – #1

Understanding Connections in the Social System Mapping Context

The Connections Page of the Member View represents the key functionality of sumA

sumApp Member View | Bio Page

The Bio page is the first page your members will see when the click on the link

sumApp Member View | Connections Page

Purpose of the Connections Page The Connections Page represents sumApp’s c

Understanding sumApp Tiers

Our initial intention when creating sumApp – in addition to creating the t

How To Transfer A Project To Another User

If you need to transfer a project to another user, we can do that for you. To do

Survey Field Types

Types of fields available in the survey 1) Text input. Open ended short text fie

How To Load Pre-Existing Data Into sumApp | Tiers III & IV

What Is ‘Pre-Existing’ Data? Pre-existing data is information about your members

Adding Members With Pre-Existing Data

Tiers I and II only allow you to load the core fields necessary for sumApp to fu

The ‘Data That Makes a Difference’ Principle

I stole this phrase from Michael Quinn Patton’s upcoming book ‘Blue

The Sensitizing Principle

A social system map can instigate lot’s of great actions. A social system

Understanding your map embed options

Now that you can use sumApp with two different platforms, we figured you’d

How to Change the Date Format in Excel to a Different Locale Other than English (USA)

Link for Walk-through Method 1: How to change the Date Format in Excel Link for

Instructions for Using Tim’s Header Maker – Simplified Version

Instructions for Tim’s Header MakerSimplified VersionMar 25, 2024 Video Tutorial

Instructions for Using Tim’s Header Maker Part 2

Instructions for Tim’s Header MakerPublic Full VersionJul 25, 2024 Video Tutoria

Multi-Modal Connection Option Field Types | Tiers III & IV

Most of the connection field types are identical to the survey field types, but

The Define Connection Options Workspace | Tiers III & IV

Defining connection options in Tiers III & IV is very similar to setting up

Understanding and Preparing the Three Email Template Types

Why have three templates? sumApp was designed to be what we call ‘evergree

Project Settings

Settings for all Tiers The aspects of the Member Views (outside of the survey an

How to Add the Kumu Embed Link Into sumApp

Once your map is ready to share, you can put the Kumu embed link to show it with

Introduction to Project Setup

The project setup tabs are how you access everything related to customizing your

Understanding the URL field on the Bio page

Graph Commons, just like Kumu, is fussy about how your data is structured (hence

The Three General Phases

Social System Mapping unfolds in three fluid, overlapping phases — Envisioning,

What is Social System Mapping?

Social System Mapping is an expanded version of Network Mapping that is emerging

The Purpose of Social System Mapping

Social system mapping (SSM) is a new mapping practice that can present on the su

Video of a Social System Mapping Presentation to the Blue Marble Evaluation Network

Sarah Shanahan of the RE-AMP Network and I recently had the honor of presenting

Why think about each phase separately?

A guide to starting your Social System Mapping journey with small, intentional s

sumApp Overview

sumApp Overview If you’d like a little orientation to sumApp, this 57 seco

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