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Tier Differences in The Survey Builder

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The Survey Editor will be slightly different, depending on which Tier you’ve subscribed to:

Read more about the thinking that went into the different Tier accounts

Read more about the sumApp features in each Tier

Tier I

Tier I doesn’t include the survey option, so if you account has downgraded to Tier I, you won’t be able to select ‘Edit Survey Form’ from the Manage button in the Project list or from ‘Create Survey’ in the upper project menu.

If you previously had a Tier II project, in which you set up a survey and gathered survey input, your data still exists in sumApp. You can subscribe to Tier II for as long as you need to have your survey open again, gather your data, and then revert back down to Tier 1 again if desired.

How to upgrade your account

Tiers II & III

Tier II & III have the most basic survey format. All tiers have the same survey fields, and the same options within the survey fields.

The one thing you don’t have in a Tier II or III account is the Custom Survey Filter.  That checkbox in your Field Editor Dialog Box – #9 in the image below – WON’T show.

Tiers IV

The one difference you’ll see in the survey builder if you have a Tier IV account is that you have access to the Custom Survey Filter feature.

The Field Editor Dialog Box  – as in the image below – WILL have #9.

Read more about how to use the Custom Survey Filter.

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Tier Differences in The Survey Builder

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CONTENTS

sumApp Member View | Connections Page | Filter by Segment

1. Click “Connections” to find members you want to add a connection to. 2. Selec

Steps to Manually Add a Segment in sumApp from ‘Manage Members’ Page

1. From ‘My Projects’, select the ‘Manage’ drop-down for the project you want to

Manage Invitations

See a list of all members in your project. Send an invitation email to your memb

Use ‘Manage’ Button to Access All Your Project Pages

Click ‘Manage’ button to access your project management pages. Edit Survey Form.

Delete a Project

A project you no longer need can be: Deleted completely Deletion is not reversib

Manage Your Subscription

Cancel your subscription. Return to sumApp. Remove a payment method. Add a payme

Editing a Member Record

Once a member has joined your Social System Map, either the member can edit thei

Editing a Member Record as a Map Member from ‘My Preferences’

1. From your project profile, click ‘My preferences’. 2. Make changes to the fie

sumApp Member View | My Preferences

Add Members

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The Storytelling Mode

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