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Updated on February 23, 2026

Steps to Add Members via CSV Upload in sumApp

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If you have a list of members to add to your sumApp project, follow the steps below.

1. From the ‘Launch’ ‘Add members’ tab, select ‘Choose File’ to attach your CSV file.

Select your CSV file containing the member data from your device.

Click “Template file” to download the recommended format.

Once your file is attached and appears ready, choose ‘Open’ to close the upload window.

If you have pre-existing survey data and are on a Tier III or Tier IV plan, read How To Load Pre-Existing Data Into sumApp.

If you are running into error messages that are not easily fixed, contact accounts@greaterthanthesum.com. Common error types include missing first name or last name, missing email address, or duplicate email address(es) in CSV file.

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